Why can’t I find my Accepted order(s)?

All your orders live in the Dashboard’s Service Order Monitor (SOM).  Orders change status while going through their lifecycle, and a status change automatically moves the order to the applicable tab inside the SOM (like Today, Draft, Posted, Accepted, Problem, and Inactive).  Each of these tabs has a Status and Sub-status filter that lets you … Continue reading Why can’t I find my Accepted order(s)?